Best Auto Repair, Houston

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CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat 8:00AM - 3:00PM
  • Sun Closed

CUSTOMER SERVICE

At 4 L&A Auto Repair, we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at 4 L&A Auto Repair. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At 4 L&A Auto Repair, we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why 4 L&A Auto Repair focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At 4 L&A Auto Repair, we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 2001, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 713-263-9082 or email us.


Car Warranty Scams Questions and Answers

Q: Is there a car warranty scam?
A: Yes, there are car warranty scams that try to take advantage of unsuspecting vehicle owners. You may have received calls from scammers that start with automated or pre-recorded prompts to enter basic information and stay on the line. Once the call begins, the scammer pretends to be an auto manufacturer or insurer telling you that your auto warranty or car insurance is about to expire. Then they ask you to provide personal information, which will later be used to defraud you. Sometimes the caller will have actual information about your automobile.

Q: What do I do if I fell for a car warranty scam?
A: There is no way to get your personal information or money back, but you can reach out to the Federal Communications Commission (FCC) or the Federal Trade Commission (FTC) and file a complaint. You can contest any charges to your bank card through your bank. Consider using a credit monitoring service.

Q: Who is behind the auto warranty scam calls?
A: Regulators allege the fake auto warranty calls, which scam customers out of financial and personal information, originate from a ring run by Roy Cox Jr., Aaron Michael Jones and Sumco Panama companies.

Q: How do you check if your car warranty or vehicle insurance has really expired?
A: If you are afraid your warranty or insurance may have really expired: first hang up with the potential scammer. Next, call your car dealer or insurer and inquire about your policy.

Discover More About Appointments and Repair Services At 4 L&A Auto Repair in Houston

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What People Say About Us

Houston
Houston
  • reviewiconMy go-to shop
    Car & Truck Care, near Houston, TX
    , 03/04/2020

    I've allowed this shop to work on my cars for the past 6 years. My mother needed work done on her SUV, and they were timely and cost effective. My best friend also has had his vehicle serviced here since 2012. Highly recommend.

  • reviewiconMy go-to shop
    Car & Truck Care, near Houston, TX
    , 02/04/2019

    Honest, timely, and great prices.

Houston
  • reviewiconReasonable Prices and Quality Service
    Engine & Transmission, near Houston, TX
    , 01/16/2019

    Firstly, I called ahead and described to Michelle what another shop estimated the work needed on my 2008 Camry was going to take. She quoted me 50% less. An hour and a half after I dropped it off, my car was ready and the bill decreased another 25%. Two ignition coils later and the car drives smoother than ever. Thanks to Don Jose and Michelle for running a well oiled machine!!!

  • reviewiconReasonable Prices and Quality Service
    Engine & Transmission, near Houston, TX
    , 02/19/2020

    They get the job done!

Call us for service: 713-263-9082

ACDelco
ASE (Automotive Service Excellence)
O'Reilly Auto Parts
TECH-NET
World Pac
ASA (Automotive Service Association)
Advanced
xl parts
Imc
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